PRIVACY POLICY

Intercontinent Bank

Effective Date: 02/04/2021
Last Updated: 21/11/2025

1. INTRODUCTION

Intercontinent Bank (“we,” “our,” or “us”) is committed to safeguarding the privacy, confidentiality, and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website, mobile applications, and financial services (collectively, the “Services”).

This policy applies globally to all users, regardless of jurisdiction, and is designed to align with widely recognized international data protection standards and regulatory expectations.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect and process the following categories of personal data:

  • Full name, date of birth, gender, nationality

  • Contact information (email address, telephone number, residential address)

  • Identification data (government-issued ID, passport, national ID numbers, tax identification numbers)

  • Financial information (bank account details, transaction records, payment data)

  • Employment, income, and financial status information

2.2 Technical and Usage Data

  • IP address and geolocation data

  • Device identifiers and operating system

  • Browser type and configuration

  • Login credentials and authentication data

  • Usage patterns, preferences, and interaction data

2.3 Sensitive Personal Data

Where permitted by applicable law, we may process sensitive personal data such as:

  • Biometric identifiers (e.g., facial recognition, fingerprints)

  • Identity verification data

  • Information required for fraud detection and regulatory compliance

3. HOW WE USE YOUR INFORMATION

We process your information for legitimate business and regulatory purposes, including:

  • Providing, maintaining, and improving our Services

  • Verifying your identity and conducting due diligence (KYC/AML compliance)

  • Processing transactions and managing accounts

  • Detecting, preventing, and investigating fraud, cyber threats, and financial crimes

  • Communicating with you regarding your account, updates, and service notifications

  • Personalizing and enhancing user experience

  • Conducting analytics, research, and product development

  • Complying with legal, regulatory, and supervisory obligations

4. LEGAL BASES FOR PROCESSING

We rely on one or more of the following legal bases to process personal data:

  • Your explicit or implied consent

  • Performance of a contract with you

  • Compliance with legal and regulatory obligations

  • Protection of vital interests

  • Legitimate business interests, provided such interests are not overridden by your rights

5. SHARING AND DISCLOSURE OF INFORMATION

We may disclose your information to:

  • Regulatory authorities, central banks, and supervisory bodies

  • Law enforcement agencies and judicial authorities

  • Financial institutions, payment networks, and clearing systems

  • Credit bureaus and fraud prevention organizations

  • Third-party service providers (including cloud storage, IT infrastructure, analytics, and security providers)

  • Professional advisors (legal, audit, compliance)

All third parties are required to implement appropriate safeguards and maintain confidentiality.

6. CROSS-BORDER DATA TRANSFERS

Your personal data may be transferred to, stored, and processed in countries outside your country of residence. Where such transfers occur, we implement appropriate safeguards, including:

  • Standard contractual clauses

  • Data transfer agreements

  • Adequacy decisions (where applicable)

  • Technical and organizational security controls

7. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes and enforce contractual rights

Retention periods may vary depending on the nature of the data and applicable laws.

8. DATA SECURITY

We employ industry-standard technical and organizational measures to protect your data, including:

  • End-to-end encryption and secure communication protocols

  • Access controls and identity management systems

  • Continuous monitoring, logging, and threat detection

  • Periodic vulnerability assessments and penetration testing

While we strive to protect your information, no method of transmission or storage is completely secure.

9. YOUR RIGHTS

Subject to applicable law, you may have the following rights:

  • Right to access your personal data

  • Right to rectify inaccurate or incomplete data

  • Right to erase personal data (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge complaints with relevant supervisory authorities

Requests may be submitted using the contact details below.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Ensure proper functionality of our Services

  • Analyze usage and performance

  • Personalize content and advertisements

You may control or disable cookies through your browser settings; however, this may affect functionality.

11. AUTOMATED DECISION-MAKING

We may use automated systems, including algorithms and artificial intelligence, to:

  • Assess risk and detect fraud

  • Monitor transactions

  • Improve service delivery

Where legally required, you may request human intervention or challenge automated decisions.

12. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal data from minors without appropriate authorization.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be published on our website with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

14. CONTACT INFORMATION

For inquiries, complaints, or requests regarding this Privacy Policy, please contact:

Intercontinent Bank
Email: contact@intercontinentbanking.com

15. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with applicable laws and regulations of the jurisdictions in which Intercontinent Bank operates, without prejudice to any mandatory rights afforded to data subjects under local laws.

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.